Privacy Policy
Introduction
This Privacy Policy describes how we collect, use, and protect your personal information when you use our resoling and heel replacement services. We are committed to protecting your privacy and ensuring the security of your personal data.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and mailing address when you contact us or use our services
- Service Information: Details about your footwear and resoling requirements
- Communication Records: Correspondence, inquiries, and feedback you provide to us
- Technical Information: IP address, browser type, device information, and website usage data
How We Use Your Information
We use the collected information for the following purposes:
- To provide and improve our resoling and heel replacement services
- To communicate with you about your service requests and inquiries
- To process transactions and manage service orders
- To send you updates about our services, with your consent
- To comply with legal obligations and protect our rights
- To analyze website usage and improve user experience
Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our business, subject to confidentiality agreements
- When required by law or to comply with legal processes
- To protect our rights, property, or safety, or that of our customers
- With your explicit consent
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data, subject to legal obligations
- Object to processing of your personal data
- Request restriction of processing
- Data portability, where applicable
- Withdraw consent at any time
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookies Policy.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:
Email: infocenter@honesttrendauthe.world
Phone: +1 (925) 207-9469
Address: 1207 Tartarian Ct, Brentwood, CA 94513, United States